Class post phoned to 2pm, however that fails to dampen my eager spirit. So off with a handbook entitled " Quality Campaign 2010-Say NO to NG...... YES To Quality!" that I managed to borrow, as the cover suggests the content is all comic-like and tries to instill the right attitude and mindset while keeping a light tone with a tinge of humor (not very professionally done but hey we are talking about 2 common employee and not a manga artist).Nowadays, the conflict in 
manufacturing companies is always fought over quality and profit, one of the purpose of the speaker is to explain the current company standing and further reinforced the company's policy. Hence, the session is kick started with a Hansei (review) on the company 2010 1st Quarter. After that, the speaker discussed some of PTM known weaknesses which brought about Cost of Poor Quality (COPQ) including lost of customer's goodwill and expenses to rectify these mistakes. The session which lasted only 3 hours stresses on Manufacturing Quality (MQ), Quality Management System (QMS), Quality Document Control and lastly employee training. At the end of the session, a test is conducted to gauge knowledge obtained by each individual and also used as a platform to determine subsequent raise that the employee deserves.
manufacturing companies is always fought over quality and profit, one of the purpose of the speaker is to explain the current company standing and further reinforced the company's policy. Hence, the session is kick started with a Hansei (review) on the company 2010 1st Quarter. After that, the speaker discussed some of PTM known weaknesses which brought about Cost of Poor Quality (COPQ) including lost of customer's goodwill and expenses to rectify these mistakes. The session which lasted only 3 hours stresses on Manufacturing Quality (MQ), Quality Management System (QMS), Quality Document Control and lastly employee training. At the end of the session, a test is conducted to gauge knowledge obtained by each individual and also used as a platform to determine subsequent raise that the employee deserves.
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